Privacy Policy

1. Data Controller

The data controller for personal data processed through this website is Xonvido, located at Riva 8, 51000 Rijeka, Croatia. You can contact us regarding data protection matters at: info@xonvido.com or by telephone at +385 51 214 795.

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us through our contact form. The data we may collect includes:

• Full name
• Email address
• Telephone number (if provided)
• The content of your message or enquiry

We also collect certain technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URL, and pages visited. This data is collected through cookies and similar technologies — please see our Cookie Policy for details.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR) and applicable Croatian law:

• Consent (Article 6(1)(a) GDPR) — When you submit the contact form, you provide explicit consent to the processing of your data for the purpose of responding to your enquiry.
• Legitimate interests (Article 6(1)(f) GDPR) — For technical data collected automatically, we rely on our legitimate interest in operating and improving the website.

4. How We Use Your Data

Personal data you provide through the contact form is used solely for the purpose of responding to your enquiry. We do not use this data for marketing purposes, nor do we share it with third parties for commercial purposes.

Technical data collected automatically is used to understand how visitors use our website and to improve its performance and content.

5. Data Retention

Contact form data is retained for a period of 24 months from the date of your enquiry, after which it is securely deleted. Technical data collected through cookies is retained for the periods specified in our Cookie Policy. You may request deletion of your data at any time by contacting us.

6. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR and Croatian data protection law:

• Right of access — You may request a copy of the personal data we hold about you.
• Right to rectification — You may request correction of inaccurate personal data.
• Right to erasure — You may request deletion of your personal data, subject to certain conditions.
• Right to restriction of processing — You may request that we restrict the processing of your data in certain circumstances.
• Right to data portability — Where processing is based on consent, you may request your data in a machine-readable format.
• Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.

To exercise any of these rights, please contact us at info@xonvido.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.

8. Third-Party Services

Our website may use third-party services such as Google Analytics for website analytics purposes. These services may collect technical data about your visit. Please refer to our Cookie Policy for further details on the cookies used and how to manage them.

9. International Transfers

Where third-party services involve the transfer of data outside the European Economic Area, such transfers are subject to appropriate safeguards in accordance with GDPR requirements, including standard contractual clauses.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

For any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:

Xonvido
Riva 8, 51000 Rijeka, Croatia
Email: info@xonvido.com
Phone: +385 51 214 795